Category Managed Systems

How Can CRM Increase Productivity?

Friendly Robot Ready to Help: Perfect for Customer Service or Tech Support Images

What is a CRM? Customer Relationship Management (CRM) is a technology used to manage interactions with customers and potential clients. It helps businesses streamline processes, improve customer relationships, and can ultimately lead to increased revenue. CRMs serve as a centralised…

Prompting Generative AI Correctly: A Guide

AI Brain

The Evolution of Artificial Intelligence  The concept of Artificial Intelligence (AI) was born in the 1950s, when pioneers like Alan Turing began to theorise about machines capable of mimicking human thought. Turing’s famous ‘Turing Test,’ first published in the paper…