Location:
Norwich, Norfolk
Phone:
01603 517404
E-Mail:
hello@lvl1.co.uk
How we can help you
With a focus on reliability, innovation, & bespoke solutions, LVL1 helps business of all sizes harness the power of technology. With clients across the UK, we can support you wherever you are. Whatever your IT challenges, we’re here to provide advice & solutions that make a difference.
Managed IT
Experience reliable, round-the-clock support for all IT needs, including remote & on-site assistance.
Systems Support & Development
Bespoke solutions to IT Systems to optimise business operations & streamline efficiency.
Managed Networks
Reliable management of network infrastructure to ensure connectivity & security.
Telephony Solutions
Advanced, modern, communications systems, including VoIP & cloud phone setups.
Hardware & Software Procurement
Helping clients identify, purchase, & implement the best tools for their needs.
Security & Compliance
Strengthening defences with services like cyber audits, social engineering assessments, & compliance guidance to keep businesses safe.
Managed IT
Experience reliable, round-the-clock support for all IT needs, including remote & on-site assistance.
Remote & On-site Support
Wherever you are in the UK, we can provide remote & on-site support, helping your business get back to doing what it does best.
User Creation & Maintenance
Onboarding & Offboarding of employees, with regular updates on license usage.
Mobile Device Management
Security & management of smartphones, tablets, & laptops. Remote wiping capabilities in case of loss or theft.
1st & 2nd Line Support
Engaging with end users to help resolve technical & non technical queries.
Microsoft Product Support
Using Microsoft products? Whether it’s Windows, Word, or Visual Studio, we can help provide assistance or guidance.
Data Backup & Recovery
Scheduled data backups to either on-premise or cloud-based locations. Disaster recovery planning and implementation.
Systems Support & Development
Bespoke solutions to IT Systems to optimise business operations & streamline efficiency.
Custom Automation & Integrations
We create custom integrations and automations using powerful tools such as Power Automate & Zapier. If you need assistance in establishing connections between systems, we can help.
Systems Support
Receive expert support on current or legacy systems within your organisation. We provide remote and on-sight support for your users.
CRM Consulting
Looking to consolidate your data into one system? Hoping to get more insight into your customers? You might benefit from a CRM. We can provide independent advice & guidance, helping you select a system you won’t regret.
Report Building
Creating report from multiple data points can be a time consuming task. Let us build those reports for you, letting you attend meetings with accurate & up to date data.
PHP Scripting
Looking to enhance a system via PHP? We specialise in PHP scripting to improve & simplify business processes.
CRM Development
Already have a CRM? We can optimise & develop your CRM to tailor it to your exact specifications.
Managed Networks
Reliable management of network infrastructure to ensure connectivity & security.
Configuration
Providing configuration of ports, access points, & switches for reliable & stable internet connection.
Infrastructure Management
Managing any networking infrastructure you may have in place. Giving detailed real time reports on any issues and potential outages.
Contingency Plans
Preparing businesses for unexpected network disruptions by designing, implementing, & maintaining backup plans to ensure seamless connectivity.
Security
Comprehensive protection against cyber threats with firewalls, intrusion detection, and real-time security monitoring.
Scalability
Flexible network solutions designed to grow with your business, accommodating additional users, devices, & locations effortlessly.
Support
Around-the-clock troubleshooting & technical assistance to resolve issues quickly and ensure uninterrupted operations.
Hardware & Software Procurement
Helping clients identify, purchase, & implement the best tools for their needs.
Software Procurement
Sourcing software solutions to meet your unique business operation needs.
Software Deployment
Installation & configuring of software to the end users that need it.
Software Management
Ensuring that all software licenses are kept up to date, meaning you only pay for what you need.
Hardware Procurement
Providing flexible purchasing arrangements for hardware such as PCs, laptops, mobiles, and peripherals.
Hardware Configuration
Whether you purchased hardware through us or not, we can set up and configure all hardware to meet your organisations specifications.
Management
Ensuring all devices are kept up-to-date security wise, & providing non essential out of office maintenance so your work day is unaffected.
Security & Compliance
Strengthening defences with services like cyber audits, social engineering assessments, & compliance guidance to keep businesses safe.
Comprehensive Threat Protection
Safeguard your business with advanced security measures, including firewalls, intrusion detection, & endpoint protection, to defend against cyber threats.
Data Security & Encryption
Protect sensitive business data with robust encryption, secure storage, & controlled access protocols.
Security Awareness Training
Empower employees with the knowledge & tools to identify & avoid potential security threats.
Regulatory Compliance
Ensure adherence to industry standards and regulations like GDPR, reducing legal risks and avoiding costly penalties.
Proactive Monitoring & Response
Benefit from 24/7 monitoring & rapid incident response to mitigate potential breaches and minimise downtime.
Social Engineering Tests
Providing tests to ensure your employees can spot, prevent, & report potential security threats, in a safe and secure environment.
Telephony Solutions
Advanced, modern, communications systems, including VoIP & cloud phone setups.
Consultation
Getting to know how your business operates to provide you with the solution you need.
Set-Up and Configuration
Bespoke telephony solutions uniquely based upon your businesses circumstance, all configured to your requirements.
Integrations
Connect your telephony system with other cloud-based tools like CRM and collaboration platforms for a streamlined workflow.
Maintenance
Deploying and providing maintenance for your solution, so that you can be assured you are up to date & secure.
Support
Reliable real-time support to allow you to get the best of your system.
Physical to cloud-based Upgrading
If you have physical phone-based infrastructure, and are looking for cloud solutions, we can help.