Tailored IT Solutions Exceptional Support

IT support in Norwich & across the UK, delivering customised solutions & unparalleled service for your business or charity.

How we can help you

With a focus on reliability, innovation & bespoke IT support, LVL1 helps business & charities of all sizes harness the power of technology. From our base in Norwich, we provide IT support & consultancy across the UK, ensuring you have the right systems & guidance wherever you are. Whatever your IT challenges, our team delivers practical advice & solutions that make a measurable difference.

Managed IT Support

Reliable, round-the-clock IT support in Norwich & across the UK, covering all IT needs including remote assistance & on-site visits.

Systems Support & Development

Bespoke IT systems support & development to optimise business operations, streamline efficiency, & deliver reliable IT solutions in Norwich & nationwide.

Managed Networks

Expert network management & IT support to ensure secure, high-performance connectivity for businesses in Norwich & across the UK.

Telephony Solutions

Advanced, modern, communications systems, including VoIP & cloud phone setups.

Hardware & Software Procurement

Helping clients identify, purchase, & implement the best tools for their needs.

Security & Compliance

Strengthening defences with services like cyber audits, social engineering assessments, & compliance guidance to keep businesses safe.

Office Team Photo

Our Values

These guiding principles define how we approach IT, drive innovation, & deliver an exceptional service to help your business succeed

  • Reliability: Dependable support whenever you need it
  • Simplicity: Making IT easy to understand & manage
  • Transparency: Honesty & clarity in all we do
  • Customer Focus: Your success is our success

Exceptional Support, Proven Results

At the heart of our service is a commitment to excellence. See how we’ve consistently delivered fast, reliable, & top-rated support to our clients over the past month

32 Minutes

is all it takes, on average, for us to respond to a support request

100%

of our clients have given us the highest rating in the past month

99%

of all support requests were resolved on-time, according to SLA, in the past month

Ready to level up your IT?

Unlock your full potential with tailored IT solutions from LVL1. We’re ready to help you achieve more.