Ctrl+Alt+Complete: Winter 24/25 ❄️

Our first full season at LVL1 has officially wrapped up! As we reflect on Winter 24/25, it’s incredibly rewarding to see the milestones we’ve achieved & the progress we’ve made in such a short time. Starting a new business always comes with its challenges, but seeing tangible outcomes from our hard work has made the journey worthwhile.

Over the past season, our dedicated team has resolved over 250 IT issues, demonstrating our commitment to rapid response times & proactive support. We’re proud to have welcomed two new clients, further growing our partnerships & enabling more businesses to benefit from robust & reliable IT services. Notably, our efficiency shone through with our fastest ticket resolved in just four minutes! ⚡

Our core services have continued to make a positive impact:

Managed IT Support: Ensuring businesses run securely & smoothly, reducing downtime & enhancing productivity.
Cloud & Hosting Solutions: Tailoring flexible, reliable cloud services to meet diverse client needs, providing peace of mind & scalability.
Automation & Development: Helping businesses streamline workflows & boost efficiency through intelligent, automated solutions.

Looking ahead, our focus remains clear & ambitious. Next quarter, we’re excited to expand our talented team, enhancing our capacity & responsiveness even further. Additionally, cybersecurity will remain a key priority, as we broaden our security audits & protection offerings, working diligently towards achieving official security accreditation. This will demonstrate our unwavering commitment to safeguarding our clients’ IT infrastructure.

As we celebrate this successful winter season, we’d also love to hear about your accomplishments. What milestones have you achieved in your business this past season?