Location:
Norwich, Norfolk
Phone:
01603 517404
E-Mail:
hello@lvl1.co.uk
Getting in touch with LVL1 is now even easier.
We’ve added WhatsApp Business as another way for customers to contact our team, whether you need IT support, have a quick question, want an update or would like to discuss a new project or quotation.
A simpler way to get in touch
We know that when you need help with your IT, you usually just want to speak to someone who can help without having to navigate complicated support systems.
WhatsApp gives you another straightforward way to reach LVL1 directly from your phone. You can send us a message, provide a little information about what you need help with & continue the conversation with our team from there.
It sits alongside our existing phone, email & support options, so you can simply use whichever method works best for you.
What can you message us about?
You can use WhatsApp to contact us about things such as:
- IT support & technical problems
- Questions about your existing LVL1 services
- Updates on ongoing work or projects
- New equipment or software requirements
- Microsoft 365, networking, security & cloud queries
- Website, systems & automation projects
- Quotations for new work
- General questions for the LVL1 team
For more complex support issues, we may move the conversation into our normal support process so everything can be properly tracked, but WhatsApp is an easy place to get the conversation started.
Direct access to the team looking after your IT
One of the things we want to keep as LVL1 grows is easy access to the people actually working with your business.
No complicated phone menus & no wondering who you need to speak to. Just another direct route into the LVL1 team.
Our existing customers can use it for quick questions, while new customers are equally welcome to message us if they want to discuss their current IT setup or find out how LVL1 could help.
Message LVL1 on WhatsApp
You can scan the QR code on this page to start a conversation with us directly.
Alternatively, WhatsApp us on 07457 405738.
More ways to reach us. Same personal support.